Client Code of Responsibility

Staff and volunteers commit to working in partnership with clients, who in turn are expected to uphold certain responsibilities:

• To keep appointments to the best of your ability or cancel them in a timely fashion (48 hours notice).

• To follow mutually agreed upon treatment plans.

• To let the Health Centre know if you are no longer following treatment plans.

• To disclose important information necessary for your care - including the use of outside healthcare providers.

• To follow community group guidelines developed for healthy group interactions.

• To attend to personal hygiene issues prior to coming to the Health Centre.

• To refrain from attending the Health Centre while intoxicated or under the influence of illegal substances.

• To respect the professional relationship with Health Centre providers and program leaders.

• To behave in a respectful and non-threatening manner towards staff and other clients of the Health Centre.