Mental Wellness

Client advocates are essential members of the client focused inter-disciplinary health professional team and provide leadership, assistance and support to individuals and families from diverse socio-economic, sexual orientation, racial, cultural, linguistic and religious backgrounds. Through a holistic (mental, physical, spiritual, emotional) approach client advocates empower and assist clients through internal and external referrals with navigation of social services and healthcare systems and information about community resources. Client advocates registered with the college of Social Work and Social Support Work provide counselling as well.

Client advocates bring their expertise in the following areas:

• Ontario Works (OW)
• Ontario Disability Support Program (ODSP)
• Citizenship and Immigration Canada (refugee claimants, family sponsorships)
• Employment and Training
• Workplace Safety and Insurance Board (WSIB)
• Parenting and family relationships
• Housing
• Settlement and integration
• Public education
• Translations & cultural interpretation

Clients of North Hamilton Community Health Centre as well as special populations such as Immigrant/Refugees, individuals living with HIV/ AIDS, women and children living in shelters and seniors are eligible for services. Please call (905) 523-6611 to schedule an appointment.

Cultural Interpretation

The Cultural Interpreter Dispatch assists the Health Centre staff in effectively and efficiently serving multi-cultural clients on a daily basis by arranging on-site appointments and coordinating interpretation services for clients with language limitations. By facilitating interpretation services in more than 15 languages, the cultural interpreter dispatch serves as a bridge between multicultural clients and health-related services to ensure full access to quality care that is culturally sensitive and appropriate.

We provide services in:

  Social Work